Store Policy

Thank You for ordering from

LADIISLUXURYHAIRLLC! 

Shipping

-Please allow up to 1-3 business days for your order to be shipped and 3-5 business days for your order to be delivered.

-Express shipping orders will be shipped out same day as long as you place order before 4pm central time Monday-friday. 

-International shipping cost begins at $30.00 to cover both shipping and custom fees. Please email us before placing your order to ensure that you are aware of the cost for you location. All packages will be delivered with FedEx . We are not responsible for any lost or stolen packages . In a case that your package is in fact lost or stolen please reach out to your nearest post office to file a claim. We will assist with any information that they may need to solve your claim .

- Tracking numbers will be provided within hour of purchase so please keep an eye on your emails for any tracking updates . Please allow 24- 48 hours for tracking number to be in system . To track your visit www.FedEx.com . If you haven’t received a tracking number after 3 days please contact customer service at ladiishair@gmail.com or 6463343543

Once your order is place and processed changes cannot be made

Unfortunately because of the current COVID-19 crisis we are not accepting any exchanges or refunds sorry for any inconvenience this may cause . Thank You